Privacy policy

Effective from: February 2026

1. Data Controller Information
Capfixer is operated by János Varga (sole proprietor) Address: 2013 Pomáz, Vróci út 17., Hungary

Tax Number: 59726122-1-33

Registration Number: 57775357

Email: capcare@capfixer.com

Phone: +36 30 353 7750

Website: https://capfixer.com

2. Legal Basis
This Privacy Policy is based on:

Regulation (EU) 2016/679 (GDPR)

Hungarian laws on data protection and electronic commerce

3. Personal Data We Process
3.1. Registration and Order Data
Data: Name, email, phone, billing & shipping addresses, company name/tax number if applicable

Purpose: order fulfillment, delivery, invoicing, customer communication, account management

Legal Basis: GDPR Article 6(1)(b) – performance of a contract

Retention: Accounting docs 8 years, customer data 5 years, account inactive 3 years

Data Recipients: PayPal, Stripe, DPD Hungary, GLS Hungary

3.2. Newsletter Subscription
Data: email, optional name, subscription date, engagement stats

Purpose: marketing messages, promotions

Legal Basis: GDPR Article 6(1)(a) – consent

Retention: until unsubscription or 2 years inactivity

Unsubscribe: link in emails or via capcare@capfixer.com

3.3. Contact Forms (Customer Service)
Data: name, email, optional phone, message, contact date

Purpose: support, complaint handling, warranty

Legal Basis: GDPR Article 6(1)(f) – legitimate interest

Retention: 1 year, complaints/warranty 5 years

3.4. Website Usage Data (Cookies & Tracking)
Data: anonymized IP, browser type, OS, visit date/time, pages viewed, location (country/city)

Purpose: website functionality, analytics, improving UX, cart preservation

Legal Basis: Necessary cookies – GDPR Article 6(1)(f); Analytics/marketing – GDPR Article 6(1)(a)

Tools: Google Analytics, Meta Pixel (if used), other EU-compliant tracking

Retention: session cookies until browser closes, persistent cookies 2 years, Google Analytics 26 months

Cookie Consent: Upon visiting the site, you can accept or manage tracking cookies via the cookie banner. You may change preferences anytime.

3.5. Shopping Cart Storage
Data: session ID, products in cart, IP

Purpose: facilitate purchases, preserve cart

Retention: 30 days or until order placement

4. Data Processors
Rackhost Zrt. – web hosting, Hungary

Google Ireland Limited – analytics

PayPal, Stripe – payment processing

DPD, GLS – shipping

Data processors act only on our instructions

5. Your Rights
Access, rectification, erasure (right to be forgotten), restriction, portability, object, withdraw consent

File complaints: NAIH, Hungary (ugyfelszolgalat@naih.hu)

Legal action: as per GDPR & EU consumer law

6. Data Security
SSL (HTTPS), firewalls, restricted access, antivirus, backups Data processing agreements with all processors

7. Data Breach Notification
Notification to NAIH within 72 hours if necessary

8. Protection of Minors’ Data
Intended for adults. Under 16 can only use with parental consent

9. Automated Decision-Making / Profiling
Not used for legal or marketing decisions

10. Other Provisions
Modifications: published on the website, effective on publication date

Contact for privacy questions: capcare@capfixer.com, phone +36 30 353 7750